Payment methods

Under current tax instructions, vouchers worth over 500 € ( including VAT ) to individuals ( Retail voucher) and vouchers worth over 3.000 € ( including VAT ) for professionals/businesses ( Sales Invoice ) should be paid ONLY in the following ways:

• Bank Transfer
• Credit/Debit Card

Payment Through Credit/Debit Card:

Payment Through Credit/Debit Card: The online shop of “STOLLAS MUSIC” accepts all major credit cards: Visa, MasterCard, Visa Electron, and Maestro. Your transactions in our web store are protected by the highest security online systems. For purchases with your credit card, please follow the instructions given in our e-shop. You will be prompted to enter the name of the cardholder, the number of the credit/debit card and the card’s expiration date, as well as the 3-digit number (CVV), printed on the back of your credit/debit card. If you choose to pay by credit/debit card, you must be present at the delivery of your order with your ID or passport. In this case ( ie . Paying by credit card), please be advised that the purchased goods won’t be delivered to any third person who shows your ID or passport.

Instalments: You can take advantage of up to 36 no-interest instalments by using your credit card if it is issued by a Greek Bank

• 100,00 € - 249,99 €: Up to 6 Installments
• 250,00 € - 699,99 €:Up to 12 Installments
• 700,00 € - 1299,99 €:Up to 18 Installments
• 1300,00 € - 2299,99 €:Up to 24 Installments
• 2300,00 € και άνω:Up to 36 Installments

Payment Upon Receipt Of Your Order (at delivery):

You can pay for your order the moment you receive it directly from our associated COURIER partner. This method of payment applies only to Greece and shipping only via COURIER. Please be aware that the charge for cash on delivery is €2.50.

Receipt And Payment Of Your Order To The Nearest “STOLLAS MUSIC” Store:

In the final stage of the checkout, you can select the shipping method "Collection from store ". Then select from the list of our stores, the one that is nearest to you. If your order is placed until 12:00 and products are immediately available, then within 3 working days will be in the store you have chosen. The company's stores are located in Athens, Patras and Thessaloniki. The addresses of our stores are:

Athens store: 332th Siggrou Ave., 17673, Kallithea, Greece, Tel: +30 210 4131411

Thessaloniki store: Filikis Eterias 23, 54621, Thessaloniki, Greece, Tel: +30 2310 500458

Patras store: 155 N.N.R. Patras-Athens, 26442, Patras, Greece, Tel: +30 2610 435400

Your order will be paid at the selected store, where you will collect the goods you ordered. If you choose to pay for your order via credit/debit card, please be informed that the charge of the credit/debit card will be made in the store. If necessary, you should have your credit/debit card and your ID (or passport) in case you wish to pay via credit/debit card at our stores.

Payment Via Bank Transfer:

You can prepay your order in one of the following bank accounts of our company:

After making the bank transfer please send us a copy of the payment by email at [email protected] indicating your order number so your payment can be easily and quickly identified. Upon reception of the payment copy, we will proceed to dispatch your order.

Refunds

Refunds are processed within 10 working days from the day of return of the product and only with the same payment method used to purchase the product.